Operations Manager - TikTok LIVE Japan
Responsibilities
Team Introduction
TikTok LIVE - Regional Operations (Japan) is dedicated to empowering a safe, authentic, and inclusive live streaming environment. Our mission is to provide the best real-time experience that fosters a sense of belonging, enriches real-life interactions, and unlocks diverse business and economic opportunities for our community. We are a team of highly motivated individuals who thrive in a culture of open discussion, leveraging both qualitative insights and quantitative data to drive growth.
- Strong operational, analytical, and business understanding capabilities to improve live streaming operational efficiency across the NEA region and drive strategy execution;
- Collaborate with teams across different countries through owned projects to explore, iterate, and continuously optimize current operational strategies, achieving scalable operational impact.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above;
- At least 1 year of experience in strategy & operations, business analysis, or related roles within the internet/high-tech industry;
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- High-level proficiency in Japanese (Business Level and above) and professional proficiency in English to collaborate effectively with regional and global stakeholders;
Preferred Qualifications:
- Experience in live streaming, creator platforms, content ecosystems, customer / partner operations, or related internet platform businesses;
- Experience working in cross-functional and cross-cultural environments is preferred;
- Strong ownership, adaptability, and problem-solving skills in ambiguous or fast-changing business environments;
- Candidates with experience in operational coordination, stakeholder management, or partner-facing roles are highly preferred.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.