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Operation Research Engineer- TikTok E-commerce Global Supply Chain and Logistics

San Jose, CA


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

Data-E-commerce-Global Supply Chain and Logistics team:
Our missions is to optimize the variety & cost-saving of goods and the speed & quality of fulfillment to ensure the user experience of global e-commerce service.

You'll work on:
- Build global logistic and warehousing network, improve operations efficiency and reduce operational cost with data analysis, machine learning and operation research methods.
- Create supply chain's data portrait and knowledge graph in various dimensions such as vendors, commodity, place of origin, inventory, production capacity and quality of fulfillment, etc. Establish data-driven control-adjustment methods that enhance operational outcomes and user experience.
- Highlight global e-commerce trends to optimize e-commerce commodity supplies, forecast commodity demand, recommend vendor stocking and enhance production capacity.

Role and Responsibilities:
- We are seeking a motivated professional role to participate in the construction of the smart supply chain, mostly for business-oriented data mining and continuous algorithm iteration.
- The individual must be analytical enough to understand the underlying logic of the e-commerce supply chain, yet creative enough to see improvement opportunities in warehouse layout optimization, warehouse inbound and outbound logistics optimization, vehicle routing problem, inventory stocking & inventory allocation planning.
- The successful candidate will be required to build the optimization model and design the algorithm to support decision optimization. The position requires strong communication skills to work with customers, understanding their business problems, present results, and partner with Operations and R&D teams throughout the engagement and implementation.


- Major in computer/automation/statistics/mathematics/logistics/operations research, master degree or above; more than 2 years experience in machine learning, data mining and other related fields.
- Coding experience in solving LP/ IP problems using Gurobi, CPLEX, SCIP, ORTools and languages in Python/Go/Java/C++. Being proficient in basic data structures and algorithms.
- Machine learning, data analytics and feature engineering experience and skills.
- Being self-driven, understanding the underlying logic of the business, adapting to rapid business changes
- Good communication skills and courage to change business.

Nice if you are:
- Experience in the application of logistics-related algorithms in the field of e-commerce, optimization experience in large-scale operations research problems, being familiar with various heuristic algorithms;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $136000 - $280000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7112676583475022093
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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