Monetization Product Operation Specialist Graduate (Inside Sales) - 2027 Start

Responsibilities

Team Introduction
TikTok's Inside Sales team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- AI Product Adoption: Drive product rollout, user growth, and large-scale adoption across sales organizations.
- Data & Insights: Analyze product usage, SQL, and user feedback to identify opportunities and support product improvements.
- Cross-functional Collaboration: Partner with Product, Engineering, Sales, Operations, and Data teams to align product capabilities with business needs.
- Operational Excellence: Build scalable product operation frameworks, including onboarding, workflows, prompt best practices, and knowledge management.
- Enablement & Growth: Deliver training, promote best practices, and support growth initiatives through user research and operational experiments.

Qualifications

Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Computer Science, Data Analytic or a related discipline.
- Product thinking and user-centric mindset
- Strong analytical skills (SQL and data analysis)
- AI literacy and prompt engineering knowledge
- Cross-functional communication and stakeholder management
- Ability to build scalable operational processes