MCN Agency Operations Project Intern (TikTok Local Services - MCN Agency ) - 2026 Start (BS/MS)

Responsibilities

TikTok Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Support agency operations in managing merchant-agency collaboration, including content supply planning and execution tracking.
- Assist in optimizing merchant-level content supply structure by coordinating merchant allocation and monitoring agency performance on a weekly basis.
- Help follow up on campaign execution (e.g., content production, LIVE sessions, promotions) to ensure timely delivery and quality.
- Consolidate data and prepare regular reports on content performance, GMV, and operational progress.
- Coordinate with cross-functional teams (BD, marketing, agencies) to facilitate smooth communication and execution.
- Support documentation of best practices, SOPs, and one-pagers to improve operational efficiency.

Qualifications

Minimum Qualification(s)
- Strong written and verbal communication skills (both English & Bahasa Indonesia) to support smooth collaboration with Indonesian merchants, agencies and internal teams.
- Strong coordination skills, with the ability to manage multiple stakeholders and follow up on tasks.
- Basic analytical skills with attention to detail.
- Able to work at least 4 days per week for a minimum of 3 months.

Preferred Qualification(s)
- Proactive, detail-oriented, and well-organized.
- Comfortable working in a fast-paced, cross-functional environment.
- interest or experience in creator/agency operations, content, or local services (F&B, travel, etc.).
- Familiar with TikTok content ecosystem and trends is a plus.
- Ability to structure processes and support SOP/documentation is a plus.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com