Mall Operations Strategist Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Responsibilities
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
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About the team
The Mall Team is responsible for driving the growth and performance of Mall brands within the e-commerce platform. The team manages various commercial and operational projects, including business planning, performance tracking, and growth forecasting. We work closely with cross-functional stakeholders and brands to optimize business strategies, improve operational efficiency, and support sustainable growth across the platform ecosystem.
As a Mall Team Intern, you will gain broad exposure to the e-commerce industry and learn how large-scale marketplace operations are managed. You will support the team in day-to-day business operations, project coordination, data analysis, and performance monitoring.
Responsibilities:
- Process data to generate weekly reports for strategic incentives and provide data-driven insights that support business strategy.
- Track key performance metrics and deliver regular updates to evaluate business performance and operational efficiency.
- Support cross-functional coordination, assist in document processing, and optimize administrative workflows.
- Handle ad-hoc tasks related to data analysis and strategic initiatives.
Qualifications
Minimum Qualifications:
- Currently pursuing a degree in Statistics, Finance, Business, or a related field.
- Detail-oriented and familiar with data tracking.
- Strong analytical skills with proficiency in data tools like Excel.
- Strong communication skills and ability to handle a fast-paced work environment.
Preferred Qualifications:
- Basic SQL knowledge is highly preferable.
- Experience in strategy or analyst roles.
- Prior internship experience in e-commerce is a plus.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.