Logistics Operations Project Intern, Germany Market, (TikTok Shop) - 2026 Start (BS/MS)

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. The Supply Chain and Logistics team is vital in ensuring a robust, efficient infrastructure that drives business growth and enables global connection. They provide planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.

We are looking for talented individuals to join Europe Logistics Operations team as a project intern. Project intern opportunities at TikTok aim to offer industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
As a Logistics Operations Intern, you will support the EU logistics operations team with daily operation monitoring, data analysis, and cross-functional coordination. Your responsibilities include but are not limited to:
- Support last-mile logistics operations across DE markets, including courier delivery and reverse logistics
- Assist in monitoring end-to-end logistics performance, tracking key operational KPIs such as delivery timeliness, cancellation rate, and exception rate
- Help analyze operational issues and identify root causes, prepare reports and insights to support solution design
- Support coordination with logistics providers (3PLs, couriers) and internal teams to follow up on operational issues and improvements
- Assist in SOP documentation, data analysis, and operational process optimization projects