Logistics Operations Lead - TikTok Commerce
Responsibilities
About The Team:
This team is responsible to be focus on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience.
- Lead and manage the local logistics team, including team planning, performance management, capability building, and daily operational guidance to ensure effective execution of country-level logistics strategies;
- Integrate the development goals of the overall international logistics business and promote project optimization through collaboration with logistics partners;
- Responsible for logistics operations for Korea's local logistics business in international e-commerce, working closely with the platform's core logistics service providers, and focusing on the continuous optimization of overall operational quality;
- Identify operational issues through data analysis and gain deep insights into the root causes via field research and on-site visits, then propose and implement solutions;
- Communicate and coordinate effectively with cross-functional internal teams to drive achievement of business goals.
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Qualifications
Minimum Qualifications:
- Bachelor's degree or above, with a background in supply chain, logistics management, industrial engineering, or related fields;
- Team management experience;
- Proficiency in both Korean and Mandarin for work communication as this position requires to work with local logistic partners and internal Logistic team based in China;
- Capable of smooth coordination and collaboration with partners from multiple regions;
- Experience in first mile & last-mile delivery operations;
- Experience working with traditional fast-moving logistics operations.
Preferred Qualifications:
- Experience with e-commerce platforms is preferred.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.