Lifestyle Category Management Project Intern (TikTok Shop by Tokopedia) - 2025 Start (BS/MS)
Responsibilities
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
This internship will be project based.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
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Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
The Lifestyle category team focuses on driving growth across diverse subcategories such as Home, Living, Stationery, and Pets. We collaborate with brands and sellers to curate engaging assortments, run high-impact campaigns, and enhance the overall shopping experience for our users.
Responsibilities
- Seller Activation: Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
- Seller Operation/Comms: Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers. - Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
- Relationship Management: Act as a point of contact for day-to-day seller queries, concerns, and assistance - ensuring timely responses and escalation when needed.
Qualifications
Minimum Qualifications
- Currently pursuing a Bachelor's degree
- Strong communication skills, with the ability to engage sellers via phone, email, and chat.
Preferred Qualifications
- Good analytical skills to collect, organize, and synthesize seller feedback into actionable insights.
- Detail-oriented and organized; able to manage trackers, surveys, and operational documentation effectively.
- Team player who is eager to learn in a fast-paced e-commerce/social commerce environment.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.