Leave of Absence Specialist - HR Operations - San Jose (Third-Party Associate)

- Identify payroll discrepancies related to LOA and work with payroll, vendors, and internal teams to resolve issues promptly.
- Maintain clear documentation of pay calculations, audit findings, adjustments, and follow-up actions.

LOA Data Analysis & Trend Identification
- Conduct descriptive, diagnostic, and predictive analysis on LOA data:
- Descriptive: Track key LOA metrics (e.g., total LOA cases per quarter, average leave duration by type, department-wise leave rate, approval/rejection rate).
- Diagnostic: Investigate anomalies (e.g., sudden spikes in medical leave in a specific team, unusually long unpaid leave) and identify root causes (e.g., workplace stress, seasonal illnesses, policy gaps).
- Predictive: Forecast future leave demand (e.g., peak parental leave periods, Q4 sick leave trends) to support workforce planning.

Reporting & Visualization
- Develop regular (weekly/monthly/quarterly) LOA reports and dashboards for stakeholders (HR leaders, department managers, executives).
- Translate complex data insights into clear, actionable recommendations.
- Present analysis results in meetings (e.g., quarterly HR reviews) and tailor communication to non-technical audiences.

Cross-Functional Collaboration
- Partner with payroll teams to ensure LOA data integrates with payroll processes (e.g., accurate calculation of paid leave wages, deduction for unpaid leave).
- Work with cross functional stakeholders and support LOA related workflow e.g. offboarding, reasonable accommodation etc.
- Liaise with tech teams to enhance HRIS functionality for LOA data tracking (e.g., adding custom fields for leave reason codes, automating leave request workflows).

Qualifications

Minimum Qualification(s):
- 3+ years of experience in LOA administration, benefits operations, payroll operations, or HR operations, with hands-on experience managing leave workflows and pay-related processes.
- Demonstrated ability to perform pay audits and leave-related calculations accurately, with strong attention to detail to catch and resolve discrepancies.
- Proven problem-solving skills: able to identify process gaps, data inconsistencies, or operational issues during day-to-day execution and take initiative to resolve them.
- Experience leveraging AI tools or automation technologies to streamline and improve HR/LOA operational workflows.

Preferred Qualification(s):
- Strong collaboration skills: able to work effectively with payroll, vendors, benefits teams, and internal stakeholders to drive timely resolution.
- Excellent attention to detail and time management: able to prioritize multiple cases and deadlines in a fast-paced operations environment.
- Familiarity with HRIS platforms (e.g., Workday, ADP) and leave management systems.
- Experience working in a global or large-scale organization, with familiarity with US leave policies (e.g., FMLA, state-specific leave laws).

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

This is a temporary position. You will not be an employee of TikTok. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $30 - $50.
Placement in the range depends on a number of factors, including a candidate's qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency.

For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7564126884495165701

Employment Type: OTHER

Posted: 2026-07-07T20:22:04