Kitchenware Account Manager Project Intern (TikTok Shop by Tokopedia) - 2026 Start (BS/MS)

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

About the team
Kitchenware Category team is responsible for driving the overall growth, competitiveness, and health of the Kitchenware business on TikTok Shop. This includes managing the entire category ecosystem-from managing seller and assortment strategy to stock, content supply, campaigns participation, and competitive positioning.

About this role
This role will support the Kitchenware Category team by taking ownership of several operational and analytical workstreams that, while smaller in scope, contribute meaningfully to the category's overall performance and business objectives.

Responsibilities
1. Support AMs in monitoring key business KPIs and performance metrics.
2. Assist AMs in handling seller inquiries, operational issues, and day-to-day case management.
3. Support the Category team in conducting competitor analysis and strengthening our understanding of market positioning.
4. Support the Category to provide accurate and reliable data analysis to support business planning, performance reviews, and strategic decision-making.
5. Support the Category team in identifying business opportunities, tracking category initiatives, and driving operational excellence across the Kitchenware ecosystem.

Qualifications

Minimum Qualifications
1. Proficient in Microsoft Excel and Google Sheets (e.g., Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, basic formulas).
2. Fluent in Bahasa Indonesia and proficient in English, both written and verbal.