Key Account Manager - TikTok Local Services
Responsibilities
About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
Responsibilities
1. 0-1 business development / partnership building, identify top and key local services partners in Food, QSR and Travel industries.
2. Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
3. Conduct customer visits, negotiate cooperation and contracts with key partners.
4. Partner with local service merchants in delivering high-quality content through short videos, live streaming, influencer match making to improve their sales / transactions.
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Qualifications
Minimum Qualification
1. Bachelor's degree or above, previous relevant work experience, with preference for in either Travel, Food, or local service industries.
2.Fluent English and Bahasa Indonesia.
Preferred Qualification
1. Strong customer relationship maintenance, negotiation, and problem-solving abilities, with preference for experience in the social media industry.
2. Prior team leading experience.
3. Preferably has experience in business development, account management, sales or partnership and with proven track record in delivering targets.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.