Intellectual Property Specialist - USDS
Responsibilities
As a member of Trust and Safety - Safety Regulatory Compliance Operations (SRCO) Pillar, you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. SRCO's mission is to safeguard users, protect rights, and uphold the law by executing critical compliance obligations with speed, accuracy, and integrity for the US market. Within and across each vertical, we work together to develop efficient workflows that mitigate legal risk in Child Safety, Emergency Response, Law Enforcement Response, Legal Response, Privacy and Intellectual Property.
On the Intellectual Property team, you will be responsible for analyzing and addressing time-sensitive IP requests related to trademark, copyright, and identity. We receive requests from external and internal parties requesting IP account review - looking for accounts that violate our policies. You will be responsible for enforcing, documenting, and finding gaps and trends to help the team shape policies and processes related to IP.
Our SRCO teams perform a critical function that supports our efforts to address objectionable or disturbing content. Content that the Intellectual Property team interacts with can includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.
It is possible that this role will be exposed to harmful content on a daily basis.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
This position will be based in Washington D.C. and will entail a Tuesday through Saturday, or Sunday through Thursday work week.
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Responsibilities
- Review and respond to designated volume of DMCA and Trademark removal requests and inquiries efficiently and accurately.
- Be responsible for tracking DMCA and Trademark requests and continually reducing handling time
- Handle internal and external copyright related escalations and IP removals in an efficient manner
- Collaborate with various stakeholders on IPI operation projects, including Global IP Ops and other teams
- Identify areas to improve TikTok's Intellectual Property practices and policies.
- Stay current on intellectual property regulations and law.
- Communicate and escalate IPI questions and concerns to leadership or counsel as needed.
- Create template language related to IPI questions both internally and externally.
- Work alongside our US Safety team on other trust and safety issues.
- Collaborate cross-functionally with a variety of global stakeholders
- Open to work occasionally outside of standard working hours based on coverage needs
Qualifications
Minimum Qualifications
- Bachelor's degree in related field or equivalent practical experience, and 1+ years of experience working in intellectual property operations or trust and safety.
- Experience with high volume legal document intake and processing.
- Strong attention to detail, highly self-driven and results oriented.
- Exceptional interpersonal skills, diplomacy and the ability to work cross-functionally
- Flexible and can adjust accordingly to ensure team efficiency and deliverables are met.
- Ability to work in differing work rotations/shifts (including nights, public holidays and weekends). Shifts may be subject to change based on business needs.
Preferred Qualifications
- Familiar with DMCA and Trademark law and requests, as well as fair use.
- Experience working with international partners in different time zones.
- Experience in law or policy within the Internet industry.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.