Industry Operations Manager - Strategy, Singapore
Responsibilities
About the Team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.
Responsibilities
- Client Strategy: Conduct industry data analysis, market insights and typical advertiser research to identify business and advertising demands of different client segments. Develop client growth strategies and be accountable for driving platform advertising revenue growth.
- Client Advertising Solutions: Proficient in branding, influencer, performance and other commercial products. Deeply understand client advertising needs and develop strategy; optimize and innovate advertising strategies in terms of ad formats, traffic monetization strategies, etc., to improve campaign performance and help clients solve business challenges.
- Project Implementation: Collaborate with cross-functional teams including product, data, middle office, sales and client partners. Identify and resolve bottlenecks in project delivery, effectively drive key projects to launch and achieve business results.
Qualifications
Minimum Qualifications
- Bachelor's degree or above; at least 5 years of professional experience.
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- Experience in commercialization / advertising industry, or vertical consumer-facing sectors such as e-commerce, FMCG, apparel, apps, etc.
- Strong data analysis capabilities, proficient in data analysis tools, high data sensitivity and logical thinking ability.
- Fluent in English is required to support business needs, including client-facing interactions and cross-functional communication.
Preferred Qualifications
- Able to summarize common issues and develop segmented client strategies.
- Excellent communication skills, strong adaptability and cross-team collaboration skills.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.