Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Industry Client Solutions Manager, Performance (Apps/Leads) - LATAM

4 days ago Mexico City, Mexico

Responsibilities

Being a Consultant to clients and internal stakeholders
- We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help top clients link their marketing objectives to their business goals
- Able to combine product developments, market landscape and competitor activities to give clients, agencies, and internal teams a holistic view of strategic next steps
- Driving and facilitating the adoption of Pixels, MMPs and APIs where applicable
- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions
- Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward

Account Management, Campaign Management & Reporting
- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business
- Sense check/challenge media plans and provide suggestions to set clients up for success
- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success
- Own conversations around Always On and Performance objectives to support the Brand Partnerships team in revenue attainment
- Gather, analye and present data alongside insights and actionable next steps as part of post campaign reporting or account audits
- Proritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers

Stakeholder Management & Revenue Impact
- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts
- Understanding the scope of various cross functional teams and whom to approach for what purpose
- Pushing through product adoption, programs and packages built around specific company or market level priorities
- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies
- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team
- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings

Qualifications

Minimum Qualifications
- 5+ years of experience in account management/client services roles in Apps/Leads
- High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-Speaking markets.
- Experience in operating and managing performance campaigns
- Experience managing performance advertisers with a deep understanding of their challenges
- Proficient in campaign management, setting up and optimization
- Ability to analyze data and identify insights to assess campaign performance
- Understanding of measurement tools like MMP, pixel implementation and basic troubleshooting knowledge

Preferred Qualification.
- Proactive attitude with excellent data analytical skills in excel/ppt
- Ability to work in a dynamic and fast paced environment
- Willingness to take frequent business trips across LATAM regions

Want more jobs like this?

Get jobs in Mexico City, Mexico delivered to your inbox every week.

Job alert subscription
Client-provided location(s): Mexico City, Mexico
Job ID: TikTok-7579670498042235141
Employment Type: OTHER
Posted: 2025-12-04T20:28:41

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.