Industry Client Solutions Manager, Performance (Apps/Leads) - LATAM
Responsibilities
Being a Consultant to clients and internal stakeholders
- We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help top clients link their marketing objectives to their business goals
- Able to combine product developments, market landscape and competitor activities to give clients, agencies, and internal teams a holistic view of strategic next steps
- Driving and facilitating the adoption of Pixels, MMPs and APIs where applicable
- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions
- Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward
Account Management, Campaign Management & Reporting
- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business
- Sense check/challenge media plans and provide suggestions to set clients up for success
- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success
- Own conversations around Always On and Performance objectives to support the Brand Partnerships team in revenue attainment
- Gather, analye and present data alongside insights and actionable next steps as part of post campaign reporting or account audits
- Proritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers
Stakeholder Management & Revenue Impact
- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts
- Understanding the scope of various cross functional teams and whom to approach for what purpose
- Pushing through product adoption, programs and packages built around specific company or market level priorities
- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies
- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team
- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings
Qualifications
Minimum Qualifications
- 5+ years of experience in account management/client services roles in Apps/Leads
- High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-Speaking markets.
- Experience in operating and managing performance campaigns
- Experience managing performance advertisers with a deep understanding of their challenges
- Proficient in campaign management, setting up and optimization
- Ability to analyze data and identify insights to assess campaign performance
- Understanding of measurement tools like MMP, pixel implementation and basic troubleshooting knowledge
Preferred Qualification.
- Proactive attitude with excellent data analytical skills in excel/ppt
- Ability to work in a dynamic and fast paced environment
- Willingness to take frequent business trips across LATAM regions
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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