Immigrations Data Analyst, AMS - San Jose
Responsibilities
About the Team
The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.
TikTok is seeking to hire an Immigration Data Analyst, supporting the US Visa Services team, focused on immigration & mobility domains. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.
Key Responsibilities:
- Act as a resource for the Visa Services team to execute and improve operational processes, ensuring accurate case tracking, data integrity, and adherence to established immigration workflows and compliance requirements
- Partner with Immigration team on status changes impacting work authorization
- Build scalable SOPs for intake, approvals, vendor coordination, and escalations. Develop FAQs, templates, and stakeholder guidance materials.
- Coordinate with internal stakeholders to prevent unauthorized employment exposure
- Interpret various forms of data by analyzing large-scale datasets from diverse sources to identify trends, patterns, and anomalies, keeping track of dataset quality. Monitor case-level metrics (timeliness, RFE trends, denial rates).
- Use logical and analytical skills to audit and interpret data to determine what their findings mean for stakeholders.
- Assist with data audits as required, including invoice reviews for billing matters
Qualifications
Minimum Qualifications
- Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal studies, or a related field
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- Knowledge of U.S. immigration compliance requirements or experience supporting U.S. employment-based immigration programs and familiarity with immigration case lifecycle management
- Strong attention to detail, analytical thinking, and problem-solving skills, with the ability to analyze complex datasets using analytical tools (Excel, Google Sheets, SQL, Power BI, and Power Apps) to identify trends, risks, and opportunities, and communicate actionable insights to stakeholders
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
- High ethical standards and ablility to maintain strict confidentiality
Preferred Qualifications
- Storytelling and data visualization experience
- Responsive and positive work attitude with the ability to deal with challenging tasks.
- Experience in a high-volume, high-intensity tech environment
- Strong judgment in handling compliance-sensitive matters
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $76000 - $128000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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