HR Business Partner - Global E-commerce Operations (São Paulo)

Responsibilities

About The Team:
The E-commerce industry has tremendous growth in recent years and as become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our HR team helps fuel TikTok Shop's growth worldwide. We are change agents who enable rapid expansion and bar-raising performance at scale. With colleagues located across the globe, we balance providing targeted support with broad, holistic solutions that inspire creativity across the employee lifecycle.

What you will do:
- Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
- Partner with business team-leaders to help build a strong community that will improve the development of the business.
- Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations
- Proactively assess team needs, make recommendations, and implement appropriate solutions.
- Be the ambassador for TikTok organizational culture by partnering with business units to drive engagement focus.
- Manage employee issues and provide advice to business leaders on ways to manage each case.

Qualifications

Minimum Qualifications:
- At least 5 years of experience in a large, global organization; international exposure strongly preferred.
- Proven ability to independently deliver targeted results amid significant ambiguity and complexity.
- Track record of successfully leading large, complex projects in fast-paced, matrixed, global environments.
- Bachelor's degree, preferably in Human Resources, Business Management, or a related field.

Preferred Qualifications:
- At least 5 years of HR experience, with emphasis on learning & development, organizational development, and/or talent management; background in change management, management consulting, or as an HR Business Partner is a plus.
- Outstanding critical thinking and systems thinking capabilities.
- Excellent collaboration and communication skills, particularly when working with diverse, global stakeholders and customers.
- Strong business acumen.
- Experience in HR related to culture and employment laws in the Latin American market is highly desirable.