HR Business Partner - Global E-Commerce Operations - Ho Chi Minh

Responsibilities

About the team
This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.

We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a experienced Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HR Business Partners uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.

1. Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
2. Coach and mentor business leaders to help build a strong community that will improve the development of the business.
3. Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
4. Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
5. Manage HR operation activities when in needs.
6. Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
7. Assist with recruitment efforts when necessary to ensure continued growth and success of the business.

Qualifications

Minimum Qualifications:
1. Minimum 5 years of Human Resources working experience.
2. Strong communication and written English skills.
3. Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management.
4. Extensive and in-depth knowledge of domestic compliance and labor laws.
5. Highly organized and self-sufficient.
6. BA/BS degree preferred.