Head of Video Policy & Regional High Harm - Trust and Safety
Responsibilities
The Video & Regional Policy team is at the center of this mission, turning safety policies into enforceable, scalable decisions across every harm area, from misinformation, sexualized behaviors, violent extremism, to regulated goods and more, adapting them to the regulatory and cultural realities of every region.
We are hiring a Head of Video Policy & Regional High Harm to lead this team of policy enforcement experts. You will own the policy strategy for both human moderation and AI-driven systems, serve as a principal policy voice in crises, and help shape how policy, product, and operations come together across the company. The role is equal parts strategic vision and hands-on operator, you will set multi-year direction while making the hardest call-of-the-day decisions.
Responsibilities:
- Lead global policy enforcement strategy for video and photo mode features across all content policy domains, working from misinformation to sexualized behaviors, ensuring consistent and scalable application of policies.
- Oversee regional needs, thoughtfully balancing global standards with regulatory and cultural considerations.
- Manage high-complexity escalations, including crises and complex cases involving media, governments, and regulatory stakeholders.
- Partner with Product, Operations, and Engineering teams to develop and improve human and AI-driven moderation systems, including policy guidance, labeling standards, and evaluation frameworks.
- Define and implement quality frameworks to improve enforcement accuracy, consistency, and operational performance.
- Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team
Qualifications
Minimum Qualifications:
- Experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field.
- Demonstrated ability to lead and manage teams, set strategic direction, and deliver high-quality outputs in a fast-paced, global environment.
- Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the dynamics of social media platforms.
- Exceptional ability to synthesize complex topics for executives, external stakeholders, and broad audiences.
- Strong cross-functional collaboration skills, with experience working with product, technical, legal, and operational teams.
- High technical aptitude and ability to navigate complex tools, systems, and emerging technologies.
- Knowledge of data science and how it informs policy development and enforcement.
Preferred Qualifications:
- Experience engaging with external stakeholders, including policymakers, regulators, academics, or civil society organizations.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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