Growth Manager, Top Users (France)
Responsibilities
The LIVE Operations team is focused on building a scalable and high-performing TikTok LIVE ecosystem. By working closely with consumer audiences, creators, and creator agencies, we drive long-term growth through content innovation, monetization enablement, and community development.
This is the first role of its kind in France. You will own the France top gifter business end to end: understanding who these users are and what drives their behavior, defining the strategy and programs that grow their engagement and spend, and working directly with them to test what works. With demand growing fast in the market, the opportunity is to build this from the ground up, drawing on what works in other markets. A builder role on a strategic priority for France, reporting to the EU User Growth Lead.
Key Responsibilities
- Own top user revenue performance for France end to end, from strategy definition through execution to measurable outcome.
- Build the segmentation and behavioral understanding of France's highest-value users, using data to identify what drives their engagement, spend, and retention.
- Define the monetization and retention strategy for this community, and set the KPIs the business will be measured against.
- Design, test, and iterate programs and initiatives to grow top user revenue, measuring impact and scaling what works.
- Build and manage direct relationships with a portfolio of top users, using those relationships as a source of insight that informs the strategy.
- Work cross-functionally with gifting, product, creative, payments, and Trust & Safety teams to improve the top user experience and advocate for this community internally.
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- Partner with the creator and agency teams so they understand top user motivations and can act on them.
- Turn what proves out into a documented playbook that can be scaled, and share learnings with peer markets.
Qualifications
Minimum Qualifications
- 3+ years of experience in growth, user operations, strategy consulting, or a comparable analytical and commercial role in a fast-paced environment.
- Strong analytical rigor and structured problem solving: able to take an undefined problem, break it down, design tests, and turn data into business decisions.
- Demonstrated experience building something from scratch, a process, program, or business line, and owning it independently.
- Ownership of a measurable business or revenue outcome.
- Commercial judgment and confidence operating directly with high-value clients or users.
- Fluent in French and English, written and spoken.
Preferred Qualifications
- Experience in a high-growth startup, marketplace, creator platform, or comparable fast-scaling environment.
- Experience in live streaming, social, or creator platforms.
- Familiarity with monetization models such as gifting, subscriptions, or in-app purchase.
- Comfort operating with ambiguity and limited process, and building the process as you go.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.