Global Client Solutions Specialist - CPG, Global Accounts

Responsibilities
- Marquee Account Data Analysis, Reporting & Partnership Strategy: Own the end-to-end strategic and operational support for a marquee global account, serving as the primary internal S&O POC to drive data analysis, macro brand and account reporting, sales execution and commercial success across multiple regional markets.
- Cross-Functional GTM Leadership: Act as the internal connective tissue and core operating partner, leading complex, multi-regional workstreams by aligning Product, Content, and Revenue teams to define, govern, and efficiently implement the global commercial Go-To-Market (GTM) strategy.
- Advanced Commercial Analysis & Roadmapping: Apply a management consulting approach to global investment analysis, commanding an advanced understanding of commercial mapping to translate client challenges into sophisticated product adoption roadmaps and data-informed investment recommendations for senior leadership.
- Product & Business Development Expertise: Serve as the team's product and measurement expert, developing deep knowledge of TikTok offerings and unlocking new business opportunities by improving client understanding and empowering regional sales teams to deliver full-funnel solutions.
- Voice of the Customer & Market Intelligence: Act as the internal strategic knowledge center by proactively tracking, interpreting, and reporting on evolving commercial dynamics and industry patterns (e.g., CPG/FMCG) to anticipate commercial risks and translate advertiser needs into actionable shared value proposals.
- Executive-Ready Thought Leadership: Develop and deploy high-quality, executive-ready thought leadership materials (e.g., global best practice playbooks, measurement frameworks) that elevate internal and external conversations around creative, ad products, and business outcomes.
- Client Performance Review & Guidance: Lead the preparation and presentation of Quarterly Business Reviews (QBRs), distilling complex data insights, performance updates, and strategic recommendations to guide client best practices and drive consensus on the path forward.
- Internal Education & Value Consensus: Proactively distill global account trends and complex data insights to steward internal education and convey knowledge and expertise with clarity and candor, effectively driving value and partnership consensus among regional and cross-functional teams.

Qualifications

Minimum Qualifications
- Minimum 4+ years of progressive experience working in digital media, advertising, or enterprise-level tech platforms.
- Minimum 3+ years in a client-facing role focused on strategic account planning, commercial growth, and investment analysis for large, global advertisers.
- Proven expertise in product adoption, measurement integration, and aggregated campaign planning/execution in a platform or publisher environment.
- Data and Audits Specialist with demonstrated data scientist acumen: the ability to design data narratives, execute complex multi-variable analysis (beyond basic reporting), and effectively story-tell with data to influence commercial outcomes with high proficiency in data visualization and reporting tools.
- Clear understanding of the difference between a fact, a trend, and a disruptive insight, and the ability to identify "eureka moments" from a vertical perspective that inform commercial, product, or partnership strategy.
- Exceptional Quantitative and Qualitative thinker with a track record of leading complex, multi-regional projects and collaborating effectively with diverse cross-functional stakeholders.
- Thrives in ambiguous and fast-paced environments. Does not require complete information or direct permission to exhibit proactive, action-oriented leadership and decision-making.

Preferred Qualifications
- Prior experience working in a global or regional capacity, managing relationships across different time zones and cultures, demonstrating a strong commitment to cultural humility and nuance in global business.
- Deep familiarity and comfort with MarSci (Marketing Science) and Product-level data access, able to leverage it to build proprietary commercial strategies.
- Passion for data and technology.
- Demonstrates high empathy combined with Intellectual Curiosity to achieve mutual understanding and unearth non-obvious solutions.
- Self-starter with elite critical thinking skills and an insatiable passion for the media, tech, product, and measurement landscape.
- Experience with ad verification partners (IAS, DV, DAR, MOAT).
- Humble, open-minded, and a proven team player who is comfortable challenging the status quo for the betterment of the business.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $93600 - $156800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): New York, NY

Job ID: TikTok-7564233941260962101

Employment Type: OTHER

Posted: 2025-10-29T20:22:58