Fulfillment Procurement & Business Development Manager - TikTok Shop
Responsibilities
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in Europe.
Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards.
Responsibilities
- Lead procurement activities for TikTok's Europe e-commerce local fulfillment logistics, including first-mile, line-haul, warehousing, and last-mile delivery, covering supplier selection, benchmarking, and commercial negotiation.
- Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform's overall logistics competitiveness.
- Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends.
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- Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
- Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives.
- Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
- Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision-making support for procurement planning.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
- 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus.
- Solid understanding of the e-commerce fulfillment lifecycle-including inbound, storage, sorting, line-haul, and last-mile-and the associated cost structures.
- Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.
- Ability to work under pressure and adapt to the fast-paced, dynamic nature of the e-commerce industry, with strong problem-solving and structured-thinking capabilities.
- Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimization plans.
- Excellent communication and cross-functional collaboration skills; able to travel frequently across Europe. English proficiency suitable for business communication is an advantage.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.