EU Customs Compliance Manager (Chinese Speaking), TikTok Shop
Responsibilities
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.
The International Customs team is a team committed to providing compliance customs solutions and optimizing customs operation efficiency for cross-boarder e-commerce.
As the EU Trade Compliance Manager, you will be responsible for managing and optimizing all e-commerce customs operations within the European Union. Your primary focus will be on ensuring compliance with EU customs regulations, streamlining import/export processes, and maximizing efficiency in customs clearance procedures.
Key Responsibilities:
- Customs Compliance: Ensure compliance with all EU customs regulations and guidelines, staying abreast of changes and updates in customs laws.
- Customs Clearance Optimization: Coordinate and optimize e-commerce customs clearance processes to minimize delays and facilitate and the smooth movement of goods across borders.
- Risk Management: Implement risk management strategies to identify and mitigate potential customs-related risks, such as customs audits or penalties.
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- Cross-Functional Collaboration: Collaborate with internal stakeholders, including logistics, finance, and legal teams, to ensure alignment and integration of customs operations with overall business objectives.
- Vendor Management: Liaise with customs brokers, freight forwarders, and other external service providers to ensure efficient and cost-effective customs operations.
- Customs Authorities relationship management: Build up and maintain a good and sustainable relationship with customs authorities
- Continuous Improvement: Identify opportunities for process improvements and automation within customs operations, driving efficiency and reducing costs.
Qualifications
Minimum Qualifications
- Bachelor's degree in Business Administration, International Trade, Logistics, or related field.
- Proficient in both Chinese and English as working languages, with the ability to conduct business communication fluently in order to closely work with cross-border team in China.
- Extensive experience in customs operations management within the European Union.
- In-depth knowledge of EU customs regulations, tariff classification, and import/export procedures, preferably in e-commerce international trade.
- Strong analytical skills with the ability to interpret complex customs requirements and identify compliance solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
- Proven leadership abilities, with experience managing cross-functional teams and driving results in a dynamic environment.
- Proficiency in customs management software and H7 declaration systems.
Preferred Qualifications
- Advanced degree or professional certifications in customs compliance preferred.
- Proven work experience in a multinational company or customs brokerage firm is preferred.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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