Ecommerce Strategic Readiness Manager/Analyst - TikTok Shop
Responsibilities
About the Team
The Strategic Readiness team plays a critical role in ensuring that TikTok Shop's fast-growing commerce business can expand responsibly and sustainably across Europe.
We focus on helping the business meet ambitious growth goals while maintaining strong control over regulatory and operational risks.
Through data-driven analysis, market research, and close cross-functional collaboration, we identify emerging risks, assess their potential impact, and design actionable strategies to mitigate them. Our goal is to ensure that TikTok Shop operates with both compliance and agility, enabling the business to scale confidently in an evolving digital and policy environment.
- Conduct comprehensive policy and market research on the e-commerce and digital economy sectors across Europe, with a focus on Poland, the Netherlands, Belgium, and Nordic countries.
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- Identify and assess emerging risks relevant to TikTok Shop's business model.
- Translate policy and market insights into actionable recommendations for business, product, and operations teams.
- Collaborate with cross-functional teams (Legal, Public Policy, Comms, Product, and Operations) to develop localized business strategies and ensure regulatory alignment.
- Track external developments such as government consultations, regulatory investigations, and industry trends to inform business strategy.
- Support internal and external stakeholder communication through reports, dashboards, and executive briefings.
- Build and maintain partnerships with relevant associations, think tanks, or research institutions when needed.
Qualifications
Minimum Qualification(s)
- Bachelor's degree or above, preferably in Public Policy, Law, Economics, International Relations, or a related field.
- 3+ years of experience in policy analysis, regulatory affairs, consulting, or e-commerce / internet-related business.
- Good understanding of e-commerce operations / digital platforms, and industry trends.
- Working knowledge of the policy and regulatory environments in key European markets (Poland, the Netherlands, Belgium, and/or Nordics).
- Strong analytical and research skills with the ability to synthesize complex information into clear insights, be comfortable using quantitative and qualitative data for analysis and reporting.
- Excellent written and verbal communication skills, proficiency in at least one additional European language, including but not limited to Dutch, German, Spanish, or Polish to communicate with the respective government and relevant agencies within the respective markets.
- Self-starter with the ability to work independently in a fast-paced and cross-cultural environment.
Preferred Qualification(s)
- Familiarity with EU e-commerce, consumer protection, or digital platform regulation (e.g., DSA, DMA).
- Experience in policy, legal, or compliance roles within multinational internet or tech companies.
- Background in strategy, research, or consulting with exposure to government affairs or risk management.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.