E-Commerce Operation Project Intern (TikTok Shop - Personal Care & Life) - 2025 Start (BS/MS)

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities
- Close communication with AMs to understand merchandising from brands
- Matchmaking with suitable CAPs or creators to deliver affiliate sales
- Elevate the penetration of creators by offering competitive offering from brands
- Act as the bridge between creators & partners and the TikTok Operations team to identify potential business opportunities
- Create systematic work flow to elevate the efficiency
- Data analytics support on daily business with a focus on affiliates
- Provide data insights, product recommendations, and direction on growth & development strategies to AMs and merchants
- Collaboration with cross-function teams to remove the operation hurdles

Qualifications

Minimum Qualifications:
- Currently pursuing an Undergraduate/Master degree, preferably in Business, Marketing, E-commerce, or related fields.
- Proven experience in data analysis, a related field.
- Strong communication and interpersonal skills with the ability to work with XFN teams.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent problem-solving skills and attention to detail.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy