CSM Project Intern (GBS) - 2026 Start(BS/MS)
Responsibilities
About team
The Global Business Solutions (GBS) team is TikTok's commercial engine, responsible for driving revenue by enabling the success of our global Sales, Marketing, Operations, and Strategic Partnerships functions.
As a project intern, you will have the opportunity to engage in impactful long-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Support the GBS Client Success team in driving advertiser growth through data analysis, client research, and campaign performance insights
- Assist CSMs in analyzing client business needs, campaign results, product adoption, and market opportunities.
- Prepare proposal materials, business review decks, performance reports, and strategic recommendation documents for internal and client-facing use.
- Conduct industry, competitor, and advertiser research to support account planning and solution development.
- Track key advertising product adoption, penetration rate, and campaign performance across assigned accounts.
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- Collaborate with Sales, Product, Operations, and other cross-functional teams to ensure smooth project execution and client follow-up.
- Support the creation of case studies, best practices, and internal knowledge-sharing materials.
- Maintain accurate documentation of account status, client requests, action items, and project progress.
Qualifications
Minimum Qualifications
- Currently pursuing or recently completing a Bachelor's or Master's degree in Business, Marketing, Economics, or a related field
- Have a strong interest in advertising
- Excellent communication and interpersonal skills
- Solid project management skills
- Business-level fluency in Japanese and English
- Availability: Able to intern at least 3 days per week for a minimum of 6 months
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.