Creator Operations Project intern (TikTok Shop) - 2026 Start (BS/MS)
Responsibilities
About the team:
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Responsibilities
- Drive product-creator/agency matchmaking between POP merchants and creators / MCNs in the UK / EU / Japan markets; co-design differentiated merchant-creator matching strategies, lift conversion efficiency, and own the GMV and hero-product volume generated through the creator channel.
- Conduct deep dual-side data analysis on both products and creators/agencies, grounded in market trends, category dynamics and consumer needs; identify and incubate potential hero products, and build an end-to-end operating mechanism covering selection → matchmaking → scaling.
- Integrate and orchestrate cross-functional resources by collaborating with Merchant Ops, in-country Creator Ops, central Marketing & Campaigns teams and external agencies, replicating successful hero-product playbooks at scale and improving POP product penetration.
- Support the planning and execution of creator/agency training sessions, online matchmaking events and similar programs to improve overall merchant-creator matchmaking efficiency.
- Help codify selection methodology and merchant-creator matchmaking SOPs for target markets, lifting operational efficiency at scale through tooling and mechanisms.
Qualifications
Minimum Qualifications
- Currently pursuing a Bachelor's degree or above, preferably in Marketing, International Business, or related fields.
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- Working proficiency in English (reading & writing & speaking) - comfortable with email, social media and day-to-day professional communication.
- Strong product analysis and data-driven capabilities; able to deconstruct GMV growth pathways from complex datasets and form solid early judgment on hero-product trends.
Preferred Qualifications
- Familiarity with the UK / EU / Japan creator and agency ecosystem is a plus; understanding of local consumer habits and content preferences preferred.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.