Creator Operations Lead - TikTok Local Services
Responsibilities
About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
Responsibilities:
1. Oversee local services creator onboarding, incubation, and operational workflows to enhance content production efficiency.
2. Develop and implement strategies to drive creator growth, engagement, and monetization opportunities
3. Manage partnerships, performance analytics, and platform compliance to optimize creator success.
4. Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above, more than 5 years of operation-related work experience
- Good communication and coordination skills and strong empathy, master the operation methodology of creators and KOL.
- Experience managing team.
- Highly analytical mindset with a strong understanding of performance metrics.
Preferred Qualifications:
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- Preferred experience working as part of a global or international team.
- Experience in creator economy / operations preferred.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.