Creator Operations Graduate (TikTok Shop Operations) - 2027 Start
Responsibilities
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
About the team
The creator team plays a core role in designing the overall creator ecosystem strategy and execution plan and driving the business to success by win-win cooperation together with the creators and sellers.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
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Successful candidates must be able to commit to an onboarding date by end of year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Manage and grow creator relationships through both one-to-one engagement and community-wide communication, driving creator activation, engagement, retention, and long-term growth.
- Develop and execute quarterly and monthly creator operation plans to improve creator activity, content output, e-commerce performance, and long-term earning potential on the platform.
- Plan and organize online and offline creator activities, including training sessions, workshops, and community events, to improve content quality and creators' understanding of e-commerce policies and best practices.
- Support the planning and execution of creator-centric campaigns, working cross-functionally with internal and external stakeholders to drive creator growth and participation.
- Work with brands and sellers to facilitate partnerships and collaboration opportunities for creators, supporting healthy and sustainable platform growth.
- Become proficient in internal creator management tools and e-commerce-related features, and use data to identify creator needs, performance gaps, and growth opportunities.
- Ensure smooth communication and execution across creator-related stakeholders, both internally and externally.
- Support broader creator operation initiatives and ad hoc projects when required.
Qualifications
Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree.
- Excellent written and oral communication skills in English & Italian, to communicate with internal and external stakeholders
- Fast learner and hands-on oriented-able to move things forward
- Strong analytical mindset with the ability to interpret data and derive actionable insights.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming
Preferred Qualifications
- Prior internship or project experience in e-commerce, digital platforms, creator economy, social media, or related fields is preferred.
- Experience in planning and executing training programs, webinars, or workshops
- Prior experience as a content creator is a plus
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.