Creator Operation Manager Intern (TikTok Shop - Operations) - 2026 Summer (BS/ MS)
Responsibilities
About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.
Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).
Summer Start Dates:
- May 11th, 2026
- May 18th, 2026
- May 26th, 2026
- June 8th, 2026
- June 22nd, 2026
Responsibilities:
- Take charge of key accounts' business performance on TikTok Shop, and enable the seller to sustainably grow their business with a deep understanding of TikTok Shop eco-system.
- Grow a stable supply of live shopping content by elevating the penetration of high potential creator talents.
- Act as the bridge between creators and partners, and the seller to identify potential business opportunities.
- Provide insights, product recommendations, and direction on growth and development strategies to merchants based on data analysis and current eco-system trends.
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- Discover innovative business models and solutions for merchants' businesses by leveraging eco-system resources.
- Solve key challenges in business growth by strong collaboration with cross-function teams
Qualifications
Minimum Qualifications
- Currently pursuing an Undergraduate/Master Degree
- Able to commit to working for 12 weeks during Summer Fall 2026
- Ability to work independently and time manage multiple sensitive and high profile initiatives
- Curious, self-motivated, bias-for-action ("no task is too small" mentality)
- Passionate and dedicated in negotiation and driving collaborations between different partners
- Effective communicator, able to convey complex content concepts in a clear and compelling manner, ultimately driving successful client engagements.
Preferred Qualifications:
- Graduating December 2026 onwards with the intent to return to the degree program after the completion of the internship.
- Quick learner, achieving results in a fast-paced environment, and continuously adapting to changing business needs
- Creative mindset and thought process that's focused on educating sellers how to grow and thrive
- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
- Attention to detail, affinity with numbers, logical and strong in problem solving
- Familiar with TikTok and other content platforms
For TikTok
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.