Creator Manager, Entertainment - Content Operation - London
Responsibilities
About the Team
The UK Content team partners with the country's leading creators, broadcasters and digital publishers across entertainment, sport, and news organisations to accelerate content growth and scale on TikTok.
Overview of Role
We are seeking a positive, self-motivated, and highly organised Creator Manager to lead partner-facing initiatives that enable entertainment creators to accelerate content growth and elevate quality on TikTok.
The role will support the rollout of high-impact growth programs and manage a portfolio of creators, helping them optimise performance, monetise effectively, scale their presence, and increase the supply of high-quality content on the platform.
Key Responsibilities:
- Creator Relationship Management: Manage relationships with creators across different content verticals and levels
- Deepen relationships and strategically improve account performance, product adoption and engagement to deliver against product and content goals
- Offer guidance on content and best practise to optimise monetisation, and provide 1:1 feedback on content
- Creator Engagement with Programs: Drive creator engagement programmes in Central, Regional, and Local programs, ensuring creators are well-informed and actively participating.
- Metrics and Product Adoption: Monitor and drive key partner management metrics and encourage product adoption among creators.
- Feedback and Opportunity Identification: Gather feedback from local creators, identifying opportunities and providing insights to enhance program effectiveness.
- Local Market Expertise: Serve as a local expert in understanding the nuances of working with creators in the UK.
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- Collaboration: Work closely with various internal teams to align strategies and achieve departmental goals. Support strategic partnerships and business opportunities with global Top Creators and Public Figures
- Make analytical and data-informed decisions to grow individual creators accounts and improve monetisation
- Manage in-app programming for campaigns, ensuring operational excellence across set up, execution and reporting.
- Liaise with XFN teams to improve processes and ensure smooth execution of features e.g. Search, ads, Nova
Qualifications
Required Qualification(s):
- Proven experience in creator management, partner relations, or a similar role.
- Excellent communication and relationship-building skills
- An interest and local knowledge of entertainment and fan content on TikTok
Preferred Qualification(s):
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field
- Strong understanding of the digital content landscape and creator ecosystems
- Ability to analyze data and metrics to inform decisions
- Demonstrated ability to work independently and manage multiple projects simultaneously
- Familiarity with the local market and cultural nuances
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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