Creator Affiliate Strategy & Operations Manager - USDS
Responsibilities
Team Intro:
E-commerce's Affiliate Creator Operations Team is responsible for empowering and incubating creators to grow within the TikTok Shop ecosystem. The focus of the role is to drive the growth and success of mid-funnel creators through affiliate TikTok Shop engagement. You will formulate, execute and optimize targeted creator programs through data analytics, affiliate product adoption and scaled creator management.
Responsibilities:
- Design and optimize scaled creator management strategies to motivate creator affiliate commerce activity.
- Leverage communication channels to refine mechanisms for increasing creator participation and build program trust.
- Develop strategies and insights to target and incubate new creators for program activation to strengthen managed communities.
- Analyze affiliate creator data to provide key insights to stakeholders regarding community creator performance and growth.
- Collaborate with TikTok product and business teams to plan and launch in-person and online creator events.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 3+ years experience in creator or e-commerce partnership management and operations.
- Strong work experience building and implementing scaled creator/influencer/user/business partner growth programs to achieve revenue goals.
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- Excellent coordination and communication skills across multiple cross-functional teams to develop plans and execute projects.
- Comfortable navigating and driving results in a fast-paced environment and is open to change.
- Attention to detail, affinity with numbers, strong problem-solving skills.
Preferred Qualifications:
- Experience with community management tools, software and automation.
- Mixed experience in product/user growth and affiliate commerce space.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce and livestreaming.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $88920 - $191330 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.