Content/Campaign Operation Specialist - USDS
Responsibilities
Team Intro
The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to create an environment that brings communities together in real-time to create meaningful and interactive connections around the globe.
Responsibilities
- Data Analysis: Leverage campaign performance and other data sources to produce in-depth user research reports aligned with business goals. Reports may cover, but are not limited to, campaign operations, vertical insights, and target audience understanding.
- Content Understanding and Analysis: Combine data analysis skills with content expertise to deliver research report that provide actionable insights on content for the target audience and business objectives.
- Campaign Operations Support: Assist the operations team with campaign execution, prize sending, data monitoring, and performance summarization to ensure smooth campaign management. This includes:
- Data Monitoring & Analysis: Track campaign metrics and user feedback, and provide timely recommendations to help the operations team adjust campaign strategies.
- Campaign Summarization: Analyze campaign performance, summarize effectiveness, and optimize future campaign plans based on insights.
- Campaign Prize Sending: Coordinate and send prizes to the selected awardees.
- Support Other Operations Projects: Contribute to vertical analyses, user research, surveys, and other related initiatives.
Qualifications
Minimum Qualifications
- 1+ years of working experience in Data Analysis, Product Operations, Campaign Operations, or related fields.
- Strong problem-solving skills with the ability to identify data issues and provide timely feedback. Comfortable working in an international team environment.
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- Solid understanding of campaign execution, including mechanisms and processes required to run successful campaigns.
- Skilled at analyzing and summarizing campaign data to drive actionable insights.
- Excellent project management skills to ensure projects are completed on time and of high quality.
Preferred Qualifications
- Proficient in SQL and Python for data analysis.
As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship or any immigration-related benefits.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $70304 - $101334 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.