Content Strategist, Regulatory Delivery & Transparency - Trust and Safety
Responsibilities
The Regulatory Delivery and Transparency (RDT) function is the strategic partner for multiple TikTok departments such as Trust & Safety, Legal Compliance, Public Policy, and Communications where we create public-facing assets that increase understanding of TikTok's safety efforts.
As a Content Strategist, you will manage content strategy, delivery, maintenance, and localization across all T&S sites (e.g., Safety Center and Transparency Center). You will ensure consistency, clarity, and cadence in public-facing content to support user education and build trust. You will draft key regulatory reports, such as Digital Services Act (DSA), and Code of Conduct on Disinformation (COCD). This role requires exceptional writing skills, the ability to pitch content to different external audiences, considerable tech-safety policy expertise, strong regulatory awareness, and excellent cross-functional collaboration.
Responsibilities:
- Drive the content strategy for TikTok's T&S safety websites, e.g. Safety Center and Transparency Center and define long-term strategic goals related to the transparency of our policies and user education.
- Manage a comprehensive website metrics strategy to measure performance, identify trends, and inform data-driven improvements across T&S safety and transparency properties.
- Identify strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and visibility of transparency efforts.
- Author high-quality, engaging and accessible content related to Trust & Safety Policies and transparency work.
- Draft key transparency and regulatory reports e.g., the Digital Services Act (DSA), Code of Conduct on Disinformation (COCD), and other regional and country specific regs.
- Organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis.
- Collaborate and drive consensus with cross-functional teams and stakeholders.
Qualifications
Minimum Qualifications:
- 5 years of experience in the technology/social media/safety policy space, e.g., Trust & Safety policy, public policy, policy communications, or civil society.
- Strong understanding of tech sector regulation and industry-specific regulatory challenges.
- Demonstrated experience executing a content strategy, including managing, curating, and drafting content for large-scale platforms, in public policy, policy comms or civil society.
Want more jobs like this?
Get jobs in New York, NY delivered to your inbox every week.
- Experience leading or contributing to large-scale transparency and user education initiatives within a tech or policy environment.
- A proven ability to author significant policy content for a diverse range of stakeholders.
- Deep understanding of content safety considerations, including online abuse, minor safety, human rights, freedom of expression, and privacy rights.
- Experience working collaboratively with cross-functional teams in a fast-paced environment.
Preferred Qualifications:
- Experience in Trust & Safety, Product, or Policy teams within a tech company.
- Experience drafting or contributing to regulatory compliance workstreams, particularly in the EMEA region.
- Experience of different Content Management Systems (CMS).
- Experience working at a global UGC platform.
- Project management experience.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $117334 - $217023 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.