Content Policy Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Responsibilities

About the Team
E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

- Support in research, development and implementation of content policies.
- Conduct RCA for leakages and work cross functionally with Algo and Moderation teams to mititgate risks.
- Monitor and review key business data indicators, collect feedback from collaborative departments, provide suggestions to improve the systems and policies via summarizing and abstracting issues and cases.
- Design and implement strategies and policies to mitigate risks, monitor, and enhance the overall quality of the ecommerce content ecosystem.
- LLM Application Management - Learn and apply AI Agent workflows to detect and enforce new risky content trends.

Qualifications

Minimum Qualification(s):
- Currently pursuing or recently completed a Bachelor's degree.
- Detail-oriented with a strong sense of curiosity and critical thinking.
- Ability to work independently and follow through on investigative tasks.

Preferred Qualification(s):
- Experience in e-commerce or technology-related roles or prior exposure as an online seller or content creator on platforms.
- Strong analytical skills with proficiency in Excel and/or SQL.
- Interest in platform governance, risk, or operational policy.
- Ability to thrive in a fast-paced, ambiguous environment.

If you have any questions, please reach out to us at apac earlycareers@tiktok.com