Content Moderator, Emerging Product - Korea

Responsibilities

About the Team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Content that Content Moderator interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?
- You will ensure legal compliance and safety of content uploaded to our platform.
- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- You will improve the content management strategy for short video platforms.
- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Qualifications

Minimum Qualifications
- You are a fast learner and a good communicator and can speak, read and write fluently in Korean
- You possess cultural sensitivity and understanding relating to global/regional current affairs. You have active usage and interest in short video platforms.
- You pay attention to detail and have a passion for maintaining a high standard of work.
- You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
- Able to work on Shift
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications
- Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
- Experience in a BPO / call center/customer service environment is a plus.