Content & Creator LATAM Governance Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS)

Responsibilities

About our team
TikTok Shop's Governance and Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair, and seamless marketplace for users, sellers, and creators. Behind every transaction, we shape trust policies, engineer intelligent systems, and design secure, intuitive user journeys that protect the integrity of the platform and enhance the e-commerce experience for millions every day.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

What makes our graduate track unique?
Our graduate track is designed to develop cross-functional talent with deep expertise in governance and experience, while also cultivating broad, cross-domain understanding. Within your first year, you'll rotate into carefully selected cross-functional teams, broadening your perspective, sharpening your problem-solving skills, and developing leadership skills to drive meaningful impact across the business. Each rotation's duration and pathway are thoughtfully designed to help you connect the dots across business areas, grow strategically, and build the versatility needed to thrive in a fast-evolving environment.

You'll get to:
- Go deep and go broad - Develop cross-functional agility and understanding to adapt to evolving markets and accelerate your growth
- Solve real problems with global impact - Contribute to projects that shape the experience for millions of users and sellers around the world
- Build what doesn't exist yet - shape new systems, processes, and policies in a fast-scaling business

Examples of what you'll work on:
1) Support the design and rollout of content and creator policies and programs based on data insights and operational needs.
2) Assist in analyzing ecosystem risks and trends, building measurement mechanisms and mitigation signals to support platform integrity.
3) Collaborate with country teams to localize and implement global go-to-market strategies for new policies or workflows.
4) Coordinate cross-functional project plans and help drive execution across engineering, moderation, product, and operations teams.
5) Participate in defining success metrics and building dashboards to monitor ecosystem health and policy compliance.
6) Help manage escalations, communication, and reporting related to creator governance issues.

Qualifications

We are seeking ambitious individuals who are passionate about solving complex problems and delivering meaningful impacts on millions of users. Ideal candidates should have:

Minimum Qualification(s)
- Final year student (graduate in 2026) or recent graduates with less than 1 year of working experience and with strong academic performance.
- Spanish Professional Proficiency are required as the role will cover LATAM region.
- User-First Thinking - Understand and anticipate users' needs to build better experiences.
- Drive and Adaptability - Thrive in fast-paced environments and navigate change with agility.
- Curiosity and Creativity - A knack for turning ideas into actionable strategies and a desire to explore innovative approaches.

Preferred Qualification(s)
- Strong Analytical Skills - Comfortable working with data to uncover insights and drive decisions will be preferred.
- Familiarity with e-commerce user experience landscapes in LATAM is a plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy