Communications Manager - Platform Integrity and Privacy

Responsibilities

TikTok's Global Trust & Safety and Technology Communications team helps shape public understanding of how we keep our platform safe and protect our global community of more than a billion people. This team is responsible for proactively building trust and educating a range of audiences about our approach to trust and safety, managing a wide range of reputational issues and supporting product and policy development.

We're looking for a communications professional to join our Global Trust & Safety and Technology Communications team. This role will focus on proactive story-telling, global campaigns, and reactive issue-handling related to how we protect platform integrity, security and user privacy and how we promote respect online. This is an opportunity to learn and grow your communications skills as you focus on strengthening TikTok's brand globally.

Your responsibilities will include:
- Create blog posts, media pitches, fact sheets, social media copy, and launch materials to amplify announcements and initiatives that build trust in TikTok's work on issues related to integrity, privacy and security.
- Devise and deliver global campaigns that build trust in TikTok's efforts to protect platform integrity and privacy.
- Work directly with reporters to handle reactive issues and securing coverage for proactive story-telling.
- Work collaboratively with Public Policy, Trust and Safety, Legal and other teams to find proactive opportunities for positive storytelling about TikTok's efforts in integrity, privacy, security, and transparency
- Keep your finger on the pulse of how industry and platform issues are discussed by different groups, including the media, policymakers, civil society, academics and NGOs.
- Help train and advise spokespeople in preparation for media interviews, press conferences, and presentations.
- Travel as needed to support the team and be willing to work flexible hours when needed.

Qualifications

Minimum Qualifications
- 4+ years of professional communications/PR experience in public policy, trust & safety, or related field.
- Outstanding verbal and written communication skills.
- Proven track-record of working directly with media, including pitching to reporters and handling reactive communications end-to-end.
- An understanding of the technology sector and its societal impacts, including familiarity with issues of safety and civility
- Strong organizational and project management skills.

Preferred Qualifications
- An adaptable, proactive, enthusiastic, and results-oriented working style and approach is essential. You don't just 'get the job done', you take initiative and think about how you can add more value to go beyond the brief.
- A highly analytical mindset, with qualitative and quantitative research skills.
- Comfortable working in a fast-paced environment and under pressure.
- Experience of collaborating with different business functions and international colleagues.