Communications Manager, Global T&S and Technology Communications
Responsibilities
About the Team
This role sits within our Global Trust & Safety and Technology Communications team and will work closely with cross-functional Product, Trust and Safety, Legal, Public Policy teams, as well as global communications colleagues across all regions. This role will be critical in communicating how TikTok protects its community-particularly teenagers-by complying with global regulations, with core responsibilities including creating global announcement materials, monitoring regulatory landscapes, providing communications counsel on compliance matters, and empowering global colleagues with essential communications tools and guidance.
We're looking for an experienced communications professional to join our Global Trust & Safety and Technology Communications team. In this role, you'll play a leading role in communicating how TikTok protects its community, and teenagers in particular, by complying with regulations around the world.
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Responsibilities
- Create blog posts, media pitches, and launch materials to amplify global announcements and initiatives, working closely with regional teams to adapt these announcements to their markets.
- Draft materials that help empower our global communications colleagues, such as fact sheets and executive bios.
- Monitor and analyze the global regulatory landscape to provide actionable insights that protect and enhance TikTok's reputation.
- Work collaboratively with Product, Trust and Safety, Legal, Public Policy, and other teams, providing communications counsel and support, ensuring message accuracy and consistency.
- Train and advise spokespeople in preparation for media interviews, press conferences, and presentations.
- Travel as needed to support the team and be willing to work flexible hours when needed.
Qualifications
Minimum Qualifications
- BA/BS degree in Communications, Public Relations, Journalism, or related field
- 5+ years' experience in external communications
- Experience working for an agency and in-house at a global company
- Outstanding verbal and written communication skills in English
- Strong organisational, project management, and analytical skills
- Press office or crisis communications experience
- Adaptable, proactive, enthusiastic, and results-oriented working style
Preferred Qualifications
- Understanding of global regulatory efforts that focus on social media and teenagers
- Experience working in Public Affairs or Policy Communications
- Proven track record of writing to a high standard
- Experience collaborating with colleagues based around the world
- Ability to work well under pressure and be self-motivated
- Ability to respond to and collaborate on a range of situations with empathy and a people-first mindset
- Passion for the technology and entertainment sector
- Strategic thinking combined with practical execution skills
- Comfortable working in a fast-paced environment and adapting quickly and flexibly to change
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $105600 - $190000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.