Client Solutions, Unit Leader - GBS, TikTok Japan
Responsibilities
About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
Responsibilities
- Responsible for all internal and external stakeholder management, long-term account plan development, product education and adoption
- Identify, prioritise and secure revenue opportunities through consultative and strategic client engagement - deep understanding of client's business objectives to deliver media solutions that tie to client's business objectives and KPIs
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- Create compelling sales propositions utilising consumer trends, market knowledge and data-driven insights
- Develop and implement best practices for client servicing including relationship management, product suite education and enablement, business reviews, reporting and analysis
- Work closely with core cross functional teams to constantly analyse performance, drive test and learn strategies and brainstorm and develop scalable advertising solutions to deliver measurable results
- Contribute to the development of thought leadership, innovation and performance solutions
Qualifications
Minimum Qualifications
- 5+ years of experience in a commercial role at a technology-driven company or management consulting experience with significant exposure to digital and marketing
- Experience working with large clients with a deep understanding of their business and media challenges; Demonstrated history of managing client relationships that require moving complex decisions through organisations successfully
- High attention to detail and an ability to analyse data and identify insights to drive business performance in addition to demonstrated ability to win the support of senior stakeholders
- People and team management experience
- Japanese and English professional proficiency is required
Preferred Qualifications
Preferred Qualifications
- Experience in Consulting or Professional Services or Experience in both Branding and Performance Marketing
- Managing direct report experience
- Growth mindset and passion to drive client's business forward
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.