Client Solutions Manager - Telco, GBS TikTok Japan
Responsibilities
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
Key Responsibilities:
Client Solutions Manager - Telco Industries will support the advertisers and the advertisement agencies related to Telco industries with their TikTok for Business advertisement strategies, provide consulting to ensure the effectiveness of their ads and increase client satisfaction. The specific responsibilities may include below (but not limited to):
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- Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.
- Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.
- Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.
- Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.
- Collaborate with internal stakeholders to elevate the account management level and increase sales.
- Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.
Qualifications
Minimum Qualifications
- 5 years of experience in advertisement sales, digital marketing, advertisement consulting or advertisement optimization from the following industries: Digital platforms, Traditional agencies with a focus on digital media, Digital advertisement agencies and In-house marketer.
- Able to communicate the value and the potential of our products, such as TikTok and TikTok for Business.
- Self-driven to continuously educate themselves with the latest knowledge of marketing and advertisement.
- Logical-thinking.
- Highly motivated to learn, adaptable to change, and eager to take on new challenges.
- Proven negotiation skills and track record of success.
Preferred Qualifications
- Experience in digital marketing within the Telecommunication industry.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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