Client Solutions Manager, Gaming - Global Business Solutions- Israel

Responsibilities

Team Intro:
TikTok's Gaming Team aims to help gaming publishers unleash their creative side, connect with our audience, and drive revenue and growth. You will be part of a high performing team of Brand and Performance Partnerships Managers and Client Solution Managers covering the Gaming industry.

As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, you'll identify opportunities and offer solutions that exceed client expectations, securing future investments.

Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of TikTok in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

Qualifications

Minimum Qualifications
- Experience in client facing roles, at least 2 years of experience in account management/client service roles in digital marketing.
- Experience in media buying / user acquisition positions focused on performance marketing and a track record of achieving and exceeding revenue goals.
- Experience working on app promotion and/or MMPs (Mobile Measurement Partner's).
- Excellent communication and presentation skills.
- Deep knowledge of digital advertising platforms and ecosystems with performance media buying and attribution models.
- Ability to analyze data and identify insights to assess campaign performance. In general, excellent data analytical skills in excel.
- Excellent verbal and written Hebrew and English language skills is a must.

Preferred Qualifications
- Experience working in a global gaming company.
- Experience working in export marketing.
- Self-starter, fast learner with a start-up spirit.