Client Solutions Manager (Consumer Goods)- Global Business Solutions - Central Europe
Responsibilities
We are seeking a Client Solutions Manager to join our Central European- Consumer Goods team. The Client Solutions team are trusted partners to our advertisers, connecting key stakeholders, providing inspiration and data-driven insights, and driving collaboration that translates into long-term client partnerships and sustainable growth.
Our team owns the day-to-day client relationship and is responsible for ensuring the success of advertiser investments on the platform. As strategic advisors, we proactively identify opportunities, recommend tailored solutions, and help our clients exceed their business objectives-ultimately securing long-term value and future investment.
Within the Consumer Goods organization, this role will support clients across different verticals such as: Beauty & Healthcare, Personal & Home Care and Food & Beverages.
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- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
- Manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time
- Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization
- Increase spend & product adoption across clients within your vertical
- Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
- Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign
- Work with the campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimisation of campaigns
- Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
- Build scalable processes for our growing teams
Qualifications
Minimum Qualifications
- Experience managing campaigns across digital platforms and/or ad tech product
- Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives
- Excellent oral and written English communication skills
- Self-starter, fast learner with a start-up spirit
- Experience of working in the FMCG industry - in one of the verticals (Health and Beauty Care, Personal and Home Care or Foods and Beverages)
Preferred Qualifications
- Previous experience working across multi markets
- Deep understanding of digital landscape and a passion for social media
- Experience managing performance campaigns
- Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API, etc)
- Ability to analyse data and identify insights to assess campaign performance
- Experience diagnosing and solving technical problems with product and engineering teams
- Proactive attitude with excellent project management, organisational, and analytical skills
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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