Client Partner (Key Accounts) - GBS
Responsibilities
About the Team
TikTok's Global Business Solutions (GBS) team is responsible for driving revenue growth by partnering with the world's leading brands. The team works across market segmentation, client strategy, and cross-functional execution to help advertisers achieve measurable business outcomes through TikTok's advertising solutions.
Success in this team requires strong commercial acumen, strategic thinking, cross-functional leadership, and the ability to thrive in a fast-paced and evolving environment.
About the Role
This role owns one of TikTok ANZ's largest and most strategic client partnerships across Australia and New Zealand.
The Client Partner acts as the senior commercial lead for the account, setting the strategic vision, leading executive-level client relationships, and orchestrating cross-functional teams to deliver impact across branding, performance, creative, and measurement.
This role requires a proven senior seller who can operate at pace, influence C-suite stakeholders, and lead through ambiguity while maintaining accountability for revenue delivery.
Responsibilities
- Own and grow a key enterprise client partnership across AU and NZ
- Drive sustained revenue growth through strategic account planning and execution
- Lead executive-level relationships including CMOs, GMs, and senior marketing leaders
- Own Joint Business Planning, annual investment discussions, and multi-quarter roadmaps
- Act as the senior point of accountability for account strategy, revenue delivery, and client satisfaction
- Partner cross-functionally with Creative, Measurement, Product, CST, and Analytics teams to unlock incremental growth
- Translate brand and performance measurement into clear commercial recommendations
- Lead creative strategy conversations, challenging clients and agencies to deliver platform-native, high-performing creative
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- Develop compelling sales narratives using insights, case studies, and data
- Role model senior leadership behaviours and mentor junior sellers through influence, not hierarchy
- Travel as required to support client relationships across AU and NZ
Qualifications
Minimum Qualifications:
- 5+ years of experience in media sales, digital advertising, ad tech, or related fields
- Proven experience owning and growing key enterprise client accounts
- Demonstrated ability to influence C-suite and senior executive stakeholders
- Strong commercial acumen with a track record of exceeding revenue targets
- Deep understanding of brand and performance marketing, auction-based media buying, and ad tech integrations
- Experience using measurement frameworks such as brand lift, attribution, or MMM to drive commercial outcomes
- Strong understanding of creative effectiveness and platform-native storytelling
Preferred Qualifications:
- Willingness to travel across Australia and New Zealand
- Ability to communicate complex technical concepts clearly to senior, non-technical stakeholders
- Comfortable working cross-functionally and leading through ambiguity
- Passion for TikTok, creativity, and shaping the future of marketing
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.