Category User Growth Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)
Responsibilities
About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
Want more jobs like this?
Get Data and Analytics jobs in Los Angeles, CA delivered to your inbox every week.
We are looking for a highly analytical, business-oriented, and self-motivated intern to join the User Growth Strategy team supporting the TIKTOP SHOP EBHV (Electronics, Books, Home & Living & Verticals) business.
In this role, you will work closely with Business Strategy, Category, Product, Marketing, and Data Science teams to identify user growth opportunities, support strategic decision-making, and build scalable analytics capabilities. This is an excellent opportunity for someone interested in e-commerce, marketplace strategy, growth analytics, and data-driven business planning.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
- Support user growth strategy by conducting data-driven analyses and identifying actionable business opportunities.
- Analyze user lifecycle, acquisition, retention, and purchasing behaviors to identify key growth drivers.
- Conduct industry and category analyses to evaluate growth opportunities across users, products, merchants, channels, and categories.
- Identify high-potential acquisition products, merchants, and supply characteristics to support category growth initiatives.
- Build analytical frameworks to answer business questions and translate findings into strategic recommendations.
- Write SQL queries to extract, clean, and analyze large-scale datasets.
- Prepare business review materials, strategy presentations, and executive-ready insights.
- Collaborate with cross-functional teams including Business Strategy, Category, Product, Marketing, and Data Science on high-impact growth initiatives.
- Support ad hoc analyses and strategic projects as business needs arise.
Qualifications
Minimum Qualifications:
- Currently pursuing a Bachelor's or Master's degree in Business, Economics, Statistics, Computer Science, Data Science, Industrial Engineering, or a related quantitative field.
- Strong analytical thinking and structured problem-solving skills.
- Proficiency in SQL for data extraction and analysis.
- Experience using Python (Pandas, NumPy, etc.) for data analysis.
- Ability to work independently and time manage high profile initiatives, curious, self-motivated, bias-for-action ("no task is too small" mentality)
Preferred Qualifications
- Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills
- Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred
For TikTok
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.