Campaign Operations Specialist - TikTok Shop (Third Party Associate)

Responsibilities

The EU Central Campaign Team is the driving force behind multi-country campaign operations across the European market, delivering high-impact campaign strategies and ensuring consistent execution across countries.
As part of the team, this role will support the day-to-day execution of major e-commerce campaigns, including platform-wide promotions, live shopping initiatives, creator-driven campaigns, and seasonal mega campaigns. The role will work closely with campaign managers, local market teams, product, design, operations, and other cross-functional stakeholders to ensure campaigns are launched smoothly and on time.

Responsibilities
1. Support the end-to-end execution of EU campaigns, including campaign setup, registration tracking, resource configuration, and launch readiness.
2. Set up and maintain campaign landing pages, banners, product modules, and other campaign assets.
3. Support voucher and subsidy configuration, including setup, validation, monitoring, and basic performance tracking.
4. Maintain campaign product pools and registration trackers, and follow up on key sellers / products when needed.
5. Support campaign QA and pre-launch checks to ensure configurations, resources, pricing, and campaign content are accurate.
6. Coordinate with local country teams and cross-functional stakeholders to track timelines, resolve operational issues, and ensure smooth campaign delivery.
7. Prepare regular campaign updates, trackers, and performance summaries, and flag key risks or blockers in a timely manner.
8. Support ad-hoc campaign operations during peak periods, including issue escalation and campaign troubleshooting.

Qualifications

Minimum qualifications
1. Bachelor's degree or above.
2. Strong attention to detail, ownership, and organizational skills.
3. Good proficiency in Excel / spreadsheets and other office tools.
4. Strong written and verbal communication skills in English.
5. Ability to manage multiple tasks and work effectively in a fast-paced environment.
6. Comfortable working with operational processes, data trackers, and cross-functional stakeholders.

Preferred qualifications
1. Previous experience in e-commerce, campaign operations, marketing operations, or platform operations.
2. Familiarity with e-commerce platforms, campaign management tools, or CMS systems.
3. Basic understanding of data analysis, campaign metrics, and performance tracking.
4. Strong problem-solving skills and ability to independently follow up on operational issues.
5. Experience working with international or cross-market teams is a plus.
6. Interest in e-commerce and major promotional campaigns such as Black Friday, seasonal sales, and creator-led commerce.

TPA Hiring Disclaimer (for TikTok roles)
''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-12 month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy''