Business Operations Project Intern, Content Operations (TikTok-Operations-Operations Efficiency) - 2026 Start (BS/MS)
Responsibilities
About the team:
Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you.
This role sits within the Operations Efficiency team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
About the Internship:
TikTok's internship program offers students real-world exposure and hands-on experience in a fast-paced, dynamic industry. You'll participate in impactful projects, development workshops, and social events, all while building core professional skills. This is your opportunity to contribute meaningfully and explore a potential career path with us.
Responsibilities:
As a Content Operations intern focusing on Business Operations, you will:
- Build and drive the Content Operations team's centralized infrastructure (i.e. content programs calendar, recap repositories, OKR/budget guides, etc.), which can be referenced across Ops, PGC, and Cross-Functional (XFN) teams.
Want more jobs like this?
Get Business Operations jobs in Los Angeles, CA delivered to your inbox every week.
- Ideate and develop the future roadmap for business enablement through the centralized infrastructure, revieing usage requirements and operational workflows across the organization
- Build functionality & partner with XFN teams to build key operational infrastructure, as well as build local workflows and develop Standard Operating Procedures (SOPs) for the regular updates of key documents.
- Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results.
Qualifications
Minimum Qualifications:
- Currently pursuing a Bachelor's degree
- Proven ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
- Strong analytical and problem-solving skills, with a track record of using data to inform decisions and improve processes.
- Excellent organizational skills with a demonstrated ability to build, manage, and optimize operational workflows.
- Strong written and verbal communication skills, with the ability to distill complex processes into clear documentation and SOPs.
Preferred Qualifications:
- Prior internship or project experience in Operations, Project Management, Strategy, or Business Enablement within the tech, media, or entertainment industry.
- Strong interest in collaborating cross-functionally across different departments (e.g., product, marketing, content).
- Deep understanding of the digital content ecosystem, creator economy, and current trends on platforms like TikTok.
- A proactive, self-starter mentality with the ability to thrive in a fast-paced, ambiguous, and rapidly evolving environment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.