Business Analyst (Target & Performance Management), Trust & Safety

Responsibilities

About the team
The Target & Performance Management team belongs to the Trust & Safety's Automation & Business Insights (ABI) department. We specialize in establishing targets and conducting cross-LoB business performance analysis.

Responsibilities
-Establish a target management system and a business analysis framework for content safety.
-Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews.
-Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.
-Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement.
-Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.
-Spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.

Qualifications

Minimum Qualification(s):
- Bachelor's degree or higher
- 3+ years of experience in business analysis, target setting, data analysis, or the consulting sector.
- Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.
- Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills. Be able to independently manage projects and drive cross-departmental initiatives.
- Possess a holistic perspective and the ability to manage details meticulously.
- Exhibit a strong team spirit.

Preferred Qualification(s):
- Be eager to learn and improve continuously, and be resilient.