BPO & Account Manager, Project Intern (Home & Electronics UK) - 2026 Start (BS/MS)

Responsibilities

About the team
The Home & Electronics cluster team manages businesses within the broader Home & Living categories. The team is responsible for identifying, acquiring and growing emerging merchants as well as creating long-term strategies to develop existing businesses on TikTok Shop. The team manages hundreds of accounts across various verticals: kitchenware, home decor & supplies, furnishing, sports & outdoors, toys & hobbies etc. The Home & Living team is set for growth with continuous commitment to merchants and customer experience. This role is based in our London office.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Support seller education and strategy development to help sellers achieve early success on TikTok Shop via data analysis and seller collaboration
- Research and qualify top brands and merchants for onboarding.
- Support outreach efforts as a Sales Development Representative engaging with potential partners.
- Assist in pipeline management, lead tracking, and CRM updates to drive growth.
- Help prepare pitch decks, outreach materials, and performance reports that shape brand success.

Qualifications

Minimum Qualifications
- University students in Marketing, Business, Economics, Data Analytics, Communications, or related fields. Graduating 2026 or beyond.
- Basic analytical skills: proficient in Excel/Google Sheets (pivot tables, data visualisation).
- Familiarity with social media, digital marketing, and e-commerce platforms in the UK market.

Preferred Qualifications
-Experience in digital marketing, performance marketing, or campaign operations from coursework, personal projects, or previous internships.
- Background in business development, account management, or consulting is a plus.
- Creative thinker with the ability to propose data-backed campaign improvements.
- Strong execution skills: ability to handle multiple tasks, coordinate stakeholders, communication with brands, and ensure smooth campaign operations.
- Familiarity with SQL or BI tools (e.g. Tableau, Looker, Google Data Studio) is a plus.