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Benefits Operations Data Analyst - HR Operations - San Jose (Third-Party Associate)

4 days ago San Jose, CA

Responsibilities

About the Team:
The Benefits Operations team is responsible for ensuring the accuracy, integrity, and reliability of benefits-related data across HR systems, payroll, and external vendors. We support end-to-end benefits administration by building scalable data processes, strengthening data controls, and proactively identifying risks before they impact employees or payroll outcomes. We work closely with Payroll, HR Operations, and system vendors to ensure benefits deductions, contributions, and eligibility data are accurate, auditable, and compliant. This role is critical in maintaining data quality during periods of system changes, vendor transitions, and increased operational complexity.

We are seeking a Benefits Data Analyst to provide interim coverage for a key data role during a maternity leave. This role will own end-to-end benefits data processing, with a strong focus on benefits deduction data validation, payroll reconciliation, system data audits, and quality control. The ideal candidate is highly detail-oriented, comfortable working with complex datasets, and experienced in data audits, Excel-based analysis, and process automation. This role requires strong ownership, a quality-first mindset, and the ability to work independently in a fast-paced operations environment.

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Responsibilities:
Benefits Data Processing:
- Own end-to-end processing and validation of benefits deduction and contribution data prior to payroll processing
- Perform detailed reconciliation between benefits systems and payroll outputs to identify discrepancies, root causes, and corrective actions
- Partner closely with Payroll to support payroll readiness, retro adjustments, and post-payroll audits
Data Audit & Quality Control:
- Conduct recurring data audits across eligibility, deductions, contributions, and system interfaces
- Identify data quality risks, trend issues, and upstream system gaps
- Establish clear audit logic, validation rules, and exception tracking to prevent recurring errors
Systems & Data Integration Support:
- Support benefits system integrations, file feeds, and downstream payroll data flows
- Validate inbound and outbound data files for accuracy, completeness, and timeliness
- Assist with system testing, rule validation, and data verification during changes or enhancements
Reporting & Automation:
- Build and maintain audit tools, trackers, and reconciliation models
- Support automation initiatives for data validation, reporting, and dashboards
- Document data logic, assumptions, and audit outcomes for operational transparency

Qualifications

Minimum Qualifications:
- Bachelor's degree in Data Management, Finance, Accounting, Information Systems, or a related field
- Strong Excel skills (e.g., XLOOKUP, Pivot Tables, logical formulas, reconciliation models)
- Demonstrated experience in data validation, audits, or operational reporting
- High attention to detail with a strong quality and risk-awareness mindset
- Ability to work independently, manage multiple data cycles, and meet tight deadlines
- Strong communication skills to explain data issues and findings to cross-functional partners

Preferred Qualifications:
- Experience supporting benefits, payroll, or HR operations data
- Familiarity with payroll or HR systems and data interfaces
- Experience with process automation, dashboards, or data transformation tools
- Prior contractor or project-based experience in operations or data roles

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $30- $50.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA
Job ID: TikTok-7593570990719306037
Employment Type: OTHER
Posted: 2026-01-13T20:15:43

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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