Backend Engineering Manager - TikTok Shop (Supply Chain and Logistics)

Responsibilities

About the Team
TikTok Shop is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. TikTok Shop hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The global supply chain and logistics team is at the forefront of revolutionizing e-commerce, powering the entire lifecycle of goods on our platform. From sourcing top-quality sellers and products to sparking interest sales and ensuring seamless fulfillment and delivery, we are crafting a cutting-edge digital supply chain solution that delivers unparalleled efficiency, collaboration, and management across multiple industries and roles.

Our vision extends beyond the digital realm, as we build and optimise offline logistics capabilities, including state-of-the-art warehouses, streamlined customs processes, robust transportation networks, and efficient distribution systems. By integrating advanced data intelligence, smart equipment, and innovative operational strategies, we empower merchants with enhanced logistics capabilities, guaranteeing reliable fulfilment and elevating the consumer experience on our platform. Our technology also helps our third-party logistics partners improve their operations, ensuring orders reach our customers faster and cheaper, and reducing fault tolerance throughout an order's journey from seller to buyer.

Responsibilities
- Responsible for backend development of TikTok Shop's logistics products.
- Responsible for business abstraction, technical solution design, and implementation of TikTok Shop's logistics.
- Gain a deep understanding of business needs, drive development through technology, participate in technical planning, make sound technical choices, and ensure successful implementation.
- Collaborate closely with R&D, product, QA, and operations teams across multiple countries to support logistics requirements in various markets.
- Participate in onboarding, training, and code reviews; identify and solve system performance bottlenecks and other technical challenges; promote architectural optimisation; and improve team effectiveness, cohesion, and overall productivity.

Qualifications

Minimum Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
- 2+ years managing or leading a software engineering team.
- 5+ years of large scale backend system development experience.
- Proficient in at least one mainstream backend programming language, framework, and related ecosystem (such as C/C++/PHP/Java/Golang), with strong architectural ability and good coding practices.
- Familiar with MySQL usage and features, and knowledgeable about common SQL optimisation techniques.
- Understand common architectural design principles, including but not limited to service-oriented architecture, asynchronous systems, high availability, and scalability; possess systematic problem-solving skills, strong abstraction abilities, and domain modeling capabilities.

Preferred Qualifications
- Familiar with NoSQL technologies such as Redis, Memcached, and TiDB; experience with large-scale system design and development.
- Experience in logistics, supply chain, or e-commerce development.
- Strong teamwork, proactiveness, and ability to drive projects forward.